Jefferson Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Jefferson Bank should contact the Texas Department of Banking.

Jefferson Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning the sale of checks should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means below:

In Person or U.S. Mail:
Texas Department of Banking
2601 N. Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No: (877) 276-5554
Fax No: (512) 475-1313
E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us